1.  Become a Patient

 - We're accepting new adult patients for psychiatric care and medication management. All appointments are by secure video (telehealth).

  2.  Insurance & payment
- We accept BCBSNM, Molina and Presbyterian plans, including Medicaid managed by these companies. Self-pay is also available (see Fees).
 -  Any patient responsibility (copays, deductibles or denied claims) is billed to you after insurance processes the claim. To check your coverage, call the number on the back of your insurance card.
 -  Payment: Zelle or Venmo preferred. For HSA or credit card, we send a secure invoice through Square.

  3.  Have these ready before you apply
 - Legal photo ID .jpeg format if possible (driver's license or passport)
 - Insurance card, front and back
 - Email address, phone number and date of birth
 - Physical address. Required for emergencies even if you use a PO box for mail
 - Computer, or laptop (works best for online application, signing forms, etc.), or smartphone.

 - Google Chrome is recommended.

  4.  How it works

• To Apply. Click the yellow Get Started button at the bottom of this page.  Choose "Create a new account."  Fill out the application completely. Enter the prefix letters and/or all insurance member ID and group numbers.

• Watch your email for our "Welcome to Healthier You, LLC – Next Steps for Your First Appointment", usually sent within 72 hours of submission.  

• Finish all intake steps outlined in the above email.  There will also be an attachment with the email with instructions on creating a BestNotes patient portal account.  This is the account where you will find all forms to sign, and complete a Safety plan prior to your first appointment.

• You will also receive another email with behavioral health questionnaires so check your junk folder daily in case our emails are being filtered. 

• You will be provided an appointment date and time for the 90-minute Psychiatric Evaluation in the Welcome email.  If you have schedule restrictions, or preferences please indicate that in the application.

• We primarily use Google Meet for Telehealth appointments.  Video meeting IDs are sent to your email on the date/time of your appointment.  They are not sent in advance for security purposes.

• You will schedule follow up appointments with your provider at the end of each appointment.

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  Please note the following important information

 

• All Intake steps must be finished at least 3 business days before your appointment, or the appointment is released to the next patient.

• Each provider has a limited weekly schedule, and they are compensated for their dedicated time regardless of attendance. By canceling at least 24 hours in advance, you allow another patient to receive care. This notice also ensures you remain eligible to reschedule your appointment, subject to our standard scheduling limits.

• "While we send text reminders as a helpful courtesy, they aren't 100% foolproof. To ensure you don't miss your visit, and pay a missed appt fee, we kindly ask that you save your appointment time directly to your own calendar."

• Please don't include health information in our website contact form.

 - Questions? Call 505-535-3033.
 -If you are in crisis, see our Crisis Info page or call or text 988.